Returns and Exchanges
General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 20% re-stocking fee. This amount will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
There are NO RETURNS OF ELECTRICAL ITEMS.
Incorrect Item: If you received an incorrect item due to our error, no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge to return incorrect items.
It is the customer's responsibility to verify year/model of their machine when ordering parts and accessories.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges. If customer chooses to return item and not exchange, restocking fee will apply.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost/damaged during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to: Harvest Depot, LLC - 6908 S US 27 - Berne, IN 46711.
